Terms & Conditions
These Terms govern your access to Kavira Collection, account usage, purchases, payments, shipping, returns and other services offered through our Platform.
Introduction
Welcome to https://kaviracollection.in , owned and operated by KAVIRA PRIVATE LIMITED (“Company”, “we”, “our”, “us”).
By accessing or using this website, purchasing products, or creating an account, you agree to be bound by these Terms & Conditions under Indian law.
If you do not agree, please discontinue using the Platform immediately.
Legal Status & Applicability
These Terms are governed by:
- Information Technology Act, 2000
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
- Indian Contract Act, 1872
- IT (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021
- Any applicable Indian laws and regulations
Eligibility
To use our Platform:
- You must be 18 years or older
- Or must be using under the supervision of a guardian
- You must possess the legal capacity to enter into a binding contract as per the Indian Contract Act, 1872
Account Creation & Responsibilities
By creating an account, you agree to:
- Provide accurate and complete information
- Maintain confidentiality of your login details
- Notify us immediately in case of unauthorized access
- Accept responsibility for all activities under your account
The Company is not liable for losses due to misuse of login credentials.
Product Representation & Availability
We strive to provide accurate product information, however:
Colors may slightly differ due to screen display variations
Sizes may vary ±1–2 inches due to manual measurement
Product availability is not guaranteed and may change anytime
The Company reserves the right to discontinue or modify products.
Pricing, Payments & Taxes
- All prices are in Indian Rupees (INR)
- Prices may be updated without notice
- Applicable GST and charges are included/shown at checkout
- Payment methods include UPI, debit/credit card, net banking, wallets, and COD where applicable
- The Company is not responsible for payment failures due to banking errors
Order Acceptance, Fulfilment & Cancellation
Your order is an “offer to purchase”. We may accept or reject it based on:
- Payment confirmation
- Product availability
- Valid address
- Fraud detection
The Company may cancel orders at its sole discretion as per E-Commerce Rules.
Fake COD Orders Policy
Repeated refusal to accept COD parcels may result in:
- Blocking of the user account
- Restriction of COD for future orders
- Legal action for loss of logistics cost
Shipping, Delivery & Logistics
By placing an order, you agree to our Shipping Policy.
Delivery timelines are estimates; actual delivery may vary due to:
- Logistic delays
- Weather conditions
- Festivals/public holidays
- Incorrect address
Return, Replacement & Refund
All returns, refunds, and replacements are governed by:
The Company follows quality checks before approving refunds.
Certain categories are non-returnable, including socks, stockings, scarf, dupatta, hygiene-sensitive items, etc.
User Obligations
You agree NOT to:
- Violate any law of India
- Provide false, misleading, or fraudulent information
- Attempt to copy, hack, scrape, reproduce, or reverse-engineer the website
- Engage in abusive behavior against staff or courier partners
- Place fake or risky COD orders
Violation may result in legal action under the IT Act, 2000 and Indian Penal Code.
Intellectual Property Rights
All content on the website including:
- Images
- Designs
- Product photos
- Videos
- Logos
- Text
- Graphics
- Brand identity
- Code
is the exclusive property of KAVIRA PRIVATE LIMITED and protected under:
- Copyright Act, 1957
- Trademark Act, 1999
Third-Party Services
We may use third parties for:
- Payments
- Logistics
- Analytics
- Ads
- SMS/Email notifications
We are not responsible for their:
- Policies
- Practices
- Failures or delays
Users are advised to review third-party terms.
Limitation of Liability
To the maximum extent permitted under Indian law:
- The Company is not liable for indirect, incidental, punitive, or consequential damages
- Our liability is limited to the invoice value of the product purchased
- We do not guarantee uninterrupted or error-free access to the Platform
- Any dispute regarding delivery, non-delivery, damage, or product mismatch will be handled as per our policies and Indian legal guidelines
Indemnification
You agree to indemnify and hold harmless KAVIRA PRIVATE LIMITED, its directors, employees, and affiliates from:
- Legal claims
- Losses
- Damages
- Penalties
- Litigation costs
arising from your misuse of the Platform or violation of these Terms.
Data Protection & Privacy
Your use of the Platform is governed by our Privacy Policy, aligned with Indian data protection principles.
We take reasonable security measures as under IT Act Section 43A.
Governing Law & Jurisdiction
These Terms are governed by the laws of India.
All disputes are subject to:
Amendments
We may modify or update these Terms at any time without prior notice.
Contact Details
KAVIRA PRIVATE LIMITED
By continuing to access or use Kavira Collection, you confirm that you have read, understood and agreed to these Terms & Conditions.